Jinqingshunye Improves Full-process Customer Service System

scanning: time:2026-07-13
Recently, Qingdao Jinqingshunye Environmental Protection Technology Co., Ltd. sorted out and optimized the full-chain technical service procedures, and implemented standardized service mechanisms for partners engaged in industrial cleaning and water treatment. The system covers all links including pre-sales, sample testing, customization and after-sales to meet practical application demands of clients from machinery manufacturing, shipbuilding, sewage treatment and other industries.

Recently, Qingdao Jinqingshunye Environmental Protection Technology Co., Ltd. sorted out and optimized the full-chain technical service procedures, and implemented standardized service mechanisms for partners engaged in industrial cleaning and water treatment. The system covers all links including pre-sales, sample testing, customization and after-sales to meet practical application demands of clients from machinery manufacturing, shipbuilding, sewage treatment and other industries.

At the pre-coordination stage, professional technicians communicate with clients to collect working condition information and record key indicators one by one, such as equipment materials, oil contamination types, water quality parameters and production processes. Drawing on years of experience in industrial chemical applications, the team delivers matched product selection plans to cut time and material costs caused by client self-testing. For partners with complicated working conditions and special on-site environments, free sample testing is available. The company can assist clients with lab bench tests or field trials, record measured data including cleaning efficiency, material compatibility, foam performance and usage cost, and compile comprehensive test reports for clients’ reference and decision-making.

Detailed service standards are formulated for customization services. The concentration, pH range, foaming property, product appearance and outer packaging labels of chemical agents can be adjusted in accordance with local environmental regulations, production line techniques and export packaging requirements. OEM and ODM cooperation modes are supported to fit diverse operation demands of engineering service providers, distributors and end manufacturers. After order confirmation, the production department arranges production in line with verified parameters. Every batch undergoes raw material sampling inspection, semi-finished product control and multi-index finished product testing to guarantee consistent batch quality.

Complete technical documents are delivered together with products, covering dilution ratios, operation procedures, storage protection and safety guidelines. In case of unstable cleaning performance, abnormal foaming or material incompatibility on clients’ sites, the technical team provides timely working condition analysis and optimization suggestions. The company’s management stated that long-term feedback from clients will be continuously collected to upgrade product formulas and service rules. Reliable services will be maintained to sustain long-term partnerships and deliver all-round support for the application of eco-friendly industrial chemicals.